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Privacy Policy - Pro Art Photographers
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Privacy Policy

Last updated: May 2026

At Pro Art Photographers ("we," "us," or "our"), your privacy matters to us. This Privacy Policy explains what information we collect when you visit proartphotographers.com or book a photography session with us, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described below.

1. Who We Are

Pro Art Photographers is a professional photography studio based in Cancun, Riviera Maya, Mexico, specializing in flying dress, wedding, and portrait sessions across Cancun and the Riviera Maya. We are the data controller responsible for the personal information described in this policy.

2. Information We Collect

We only collect the information we need to respond to you and deliver your photography session.

  • Information you give us. When you contact us through our website form, WhatsApp, email, or social media, we may collect your name, phone number, email address, preferred dates, location, and any details you share about the session you have in mind.
  • Information collected automatically. Like most websites, we automatically receive basic technical data such as your IP address, browser type, device, approximate location, pages viewed, and how you arrived at our site. This is gathered through cookies and similar technologies (see Section 4).

We do not knowingly collect sensitive personal data, and we never ask for payment card numbers through this website.

3. How We Use Your Information

  • To respond to your inquiries and provide quotes.
  • To schedule, coordinate, and deliver your photography session and final images.
  • To follow up about your experience and share information you have requested.
  • To protect our website from spam and abuse.
  • To understand how visitors use our site so we can improve it and measure our marketing.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies for analytics and advertising. These help us understand site traffic, measure the performance of our campaigns, and show relevant ads. The main services we use are:

  • Google Analytics 4 and Google Tag Manager — website analytics.
  • Google Ads — advertising and conversion measurement.
  • Meta (Facebook) Pixel — advertising and conversion measurement.
  • Hotjar — anonymous insights into how visitors interact with our pages.
  • A small preference cookie that remembers if you have dismissed our language banner.

You can block or delete cookies at any time through your browser settings. Disabling cookies will not prevent you from booking a session, though some parts of the site may work differently.

5. Third-Party Services

We rely on a few trusted providers to operate our website and communicate with you. Each only receives the data needed to perform its function:

  • Google reCAPTCHA protects our contact form from spam. Your use of it is subject to Google's Privacy Policy and Terms of Service.
  • Resend delivers the email that our contact form generates so your message reaches us.
  • The analytics and advertising providers listed in Section 4.

6. Use of Your Photographs

The images we create are part of our portfolio. With your consent, we may feature selected photos from your session on our website, social media, and promotional materials. You can ask us not to publish your images, or to remove images already published, at any time by contacting us.

7. How We Share Your Information

We do not sell or rent your personal data. We share it only with the service providers described above, and only when required by law or to protect our legal rights.

8. Data Retention

We keep your contact and booking information only for as long as needed to provide our services and to meet legal or accounting obligations. When it is no longer needed, we delete it or anonymize it.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, but we work to safeguard your data.

10. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to object to certain processing, or to withdraw consent. To exercise any of these rights, contact us using the details below and we will respond as required by applicable law.

11. Children's Privacy

Our website and services are not directed to children. When minors take part in a photography session, a parent or legal guardian makes the booking and provides consent on their behalf.

12. International Data Transfers

We operate from Mexico, and some of our service providers process data in other countries, including the United States. By using our website you understand that your information may be processed outside your country of residence.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review it periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, reach out to us: